Evil Dead: The Game
Ultimate Edition and Collector’s Edition FAQ

Q: Are these editions physical games or digital codes. 

A: For PlayStation 4, PlayStation 5 and Xbox One/Series X, they are physical games. For PC you will receive a digital code for the Epic Games Store. 

Q: The edition I want is showing SOLD OUT online. Will it be offered again before release? 

A: No, all of the Collector’s Editions are strictly limited. Once they are sold out they will not be offered again. 

Q: Where will you ship these editions to? 

A: We will ship these editions to North America and many countries in Europe including the U.K., France, Spain, and Germany. At this time we are not able to offer these editions to South America, Central America, Asia, or Oceana. We do apologize for any inconvenience related to these restrictions.

Q: What about the digital contents, like the skins and season pass? Will they work in my local region? 

A: Yes. We are working to make sure we can provide localized codes for this digital content IN COUNTRIES THAT OFFICIALLY HAVE THE GAME RELEASED AND THAT WE SHIP TO.

Q: What languages does the game support? 

A: Evil Dead: The Game supports the following Languages: 

AUDIO: English

TEXT and SUBTITLES: English, French, Italian, German, Spanish – Spain, Russian, Portuguese – Brazil

Q: Will the Savini Ash skin be exclusive to the Collector Edition? 

A: The Savini Ash skin will be exclusive to the various Collector’s Editions and the only way to play as that character at launch.  We may do a different variant of the skin for all players at a future date.  

Q: Can I use my Collector’s Edition Savini Ash skin on any platform?

A: No, DLC is only usable on the platform for which it is purchased.

Q: Why does it show dollars at checkout when I am outside the US?

A: Because the exchange rate is always changing, but the price of the game will stay the same in U.S. dollars. The price you pay will depend on the exchange rate at the time of the transaction as well as any fees charged by your particular financial institution. 

Q: Why did I get charged for the game when I pre-ordered rather than when it ships? 

A: We have done a couple of unique things with the Evil Dead: The Game Collector’s Editions. We have let the customer decide which platform they want to receive, rather than pre-setting the quantities. That way, if more PC players want to receive copies than PlayStation players, or vice versa, the run can be customized to match. This also applies to the t-shirts, which we allow buyers to specify their size. 

Q: I ordered the PC code for the Epic Game Store. Will I still receive everything else in the edition, like the SteelBook®? 

A: Yes, you will receive everything except a physical copy of the game. 

Q: Will the game be available on Steam? 

A: The PC release of Evil Dead: The Game is an Epic Game Store exclusive. We do not have any other announcements to make at this time.

Q: When will the Switch version be available? Will it have the same kind of Collector’s Editions? 

A: While the Switch version of the game has been announced, we do not have information regarding the release date or any Collector’s Editions at this time. 

Q: I decided I wanted the game for a different system/t-shirt size. Can I modify my order? 

A: Yes, we will allow people to change these options until 11:59 p.m. PST on March 4, 2022.

Q: I made a mistake on some of the information in my shipping address/contact information. Can I change that? 

A: Yes, if you made an error, please let us know through the contact form right away and we will fix it for you. The same goes if you move. You will have until 11:59 p.m. PDT on April 22, 2022.

Q: Something happened, am I able to cancel my order? 

A: Yes, please contact us through the contact form and we will take care of this for you right away. 

Q: How come I canceled my order but I do not see the refund in my account? 

A: It generally takes 3-5 business days for refunds to show in your account. This is largely dependent on which financial institution you use. Please check with them if you have not seen this. If it has been more than 7 business days, please contract us and we will track it on our end. 

Q: Can I pay you extra for Bruce Campbell (Tom Savini, Dana DeLorenzo, Ray Santiago, etc. etc.) to sign my game? 

A: No. The Collector’s Editions are being fulfilled from a large fulfillment center and we do not have access to them before they go out. Plus, it’s more fun to go to conventions and meet these guys in person, trust us!