COLLECTOR’S EDITION STORE

Savini Ash Variant
Frequently Asked Questions

Q: So what, exactly, do I get when I buy the Savini T-Shirt and in-game Variant Skin?

A: You’ll receive two items in the bundle: A Savini Ash T-Shirt featuring the iconic Ash Williams as conceived by special makeup effects master Tom Savini, PLUS a special Savini Ash collectible code card that features pre-production artwork of the Savini Ash variant on one side and a redemption code to claim the skin on the reverse.

Q: Wait a minute, I thought the Savini Ash skin was exclusive to the Collector’s Edition?

A: As promised, the version of the Savini Ash that came with the Collector’s Edition was the only way to play at launch. This is a variant for all other players, as noted in the Collector Edition FAQ. Rest assured, the original version that came with the Collector’s Editions was limited to just 6000 and will never be reissued.

Q: Will I get the code with the shirt or via e-mail?

A: You will receive a collectible card with the shirt and the code needed to redeem the skin will be printed on the back.

Q: How do I choose which platform I want the skin for?

A: The code on the back of the card will be redeemed on this page on this website.  When the Savini Ash variant skin becomes available you will be able to redeem the code on the card that comes with your shirt and it will take you to a menu where you can select the system of your choice and download the actual Savini Skin code that is used in-game for the platform and region of your choice.

Q: Are you accepting international orders?

A: The Savini Ash variant skin and T-Shirt bundle are available worldwide.

Q: When will I be able to redeem my code?

A: T-Shirts and redemption codes will ship together after the close of the offer. Please note that the codes will unlock the Savini Ash variant in-game sometime this Fall. We’ll announce the release date as soon as we have it!

Q: I purchased the San Diego Comic-Con exclusive shirt and received a code card at that event.  Can I redeem the code now?

A: No, you will not be able to redeem the Savini Ash variant skin until it becomes available to all players later this fall.

Q: Is this order eligible for returns or refunds?

A: We are sorry, but as we are also sending an in-game code, all sales are final once the orders have closed on August 31, 2022.

Q: Once the sales are closed, will I be able to buy the Savini Ash variant skin later?

A: This promotion is the only way to receive the Savini Ash variant skin in 2022. We may choose to offer the skin at a future date in 2023.

Q: Will my card be processed prior to shipment of the order?

A: Because these shirts are printed to order, we charge upfront.

Q: Can I use my Savini Ash variant skin on any platform?

A: No, the DLC is only usable on the platform for which it is purchased.  That is why we are sending you a Collectible Card with a code that can be redeemed on this website.  When you use that code you will be able to select the platform of your choice and it will then generate the code to use in-game.

Q: Why does it show U.S. dollars at checkout when I am outside the U.S.?

A: Because the exchange rate is constantly changing, but the price of the package will stay the same in U.S. dollars. Your cost will depend on the exchange rate at the time of the transaction and any fees charged by your financial institution.

Q: Am I guaranteed to get my shirt and card before the skin comes out?

A: We will be shipping these packages out in advance of the release of the skin via UPS. We will make sure there is plenty of time for people to receive their packages before release. However, those ordering from outside of the U.S. should be aware that international shipping is still experiencing delays in certain regions, which could delay your package. Therefore, we cannot guarantee it will arrive by a specific date.